Privacy Policy

This policy explains our privacy and information practices in relation to It’s Playtime Tots services, describing the types of information collected, how that information is used and disclosed, and how you can access, modify, or delete your information.

Our website address is: https://itsplaytimetots.co.uk.

What personal data we collect and why we collect it

It’s Playtime Tots will collect and store information submitted via the website, online form (jotform.com) and via direct contact/enquiries made by email/Facebook messenger/face to face events.

The information collected will only be used for the purposes stated below:

1:1 Play Support

  • To provide tailored support & activity ideas based on the information supplied about your child via the questionnaire submitted via Jotform.
  • Contact via email to supply relevant details about your 1:1 Support & follow-ups

Tailored Play Plan

  • To provide tailored activity ideas based on the information supplied about your child via the questionnaire submitted via JotForm.
  • Contact via email to supply relevant details about your Tailored Play Plan & follow-ups

Other Services (including Free Downloads)

  • To fulfill your order of the service purchased
  • Contact via email to supply relevant details about your order & follow-ups

Direct Enquiries

  • Contact in relation to the enquiry
  • With expressed consent to receive newsletters by email, using your preferred email address.

Marketing – News & Offers

By submitting a form on the website or placing an order at checkout via the shop, you agree to be contact via email for marketing purposes. It’s Playtime Tots will use the email address supplied to contact you in including & not limited to new services, discounts, offers, competitions plus new website articles & weekly newsletters related to play & activities. It’s Playtime Tots won’t send you spam, you can unsubscribe at any time via the link in the footer of every email. 

Sensitive Information

It’s Playtime Tots will request you to provide information regarding your child’s age, development, abilities & interests. This information is necessary to allow It’s Playtime Tots to offer tailored support. By providing us with information relating to your child you confirm your consent for us to keep this on file.

Cookies

It’s Playtime Tots website (www.itsplaytimetots.co.uk) as most of the online services, uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website. you can opt-out if you wish using the tab at the bottom of the page. You can read more about why we use cookies on our Cookie Policy page

What third parties we receive data from

It’s Playtime Tots uses third parties to process your information for the following:

  • Ecommerce Plugin by WooCommerce (www.woocommerce.com)
  • Online Questionnaire by JotForm (www.jotform.com)
  • Payments by Stripe (www.stripe.com)
  • Marketing Platform by ConvertKit (www.convertkit.com)
Who we share your data with

All information held on file relating to the customers of It’s Playtime Tots will be used solely by It’s Playtime Tots. In order to complete online booking, process card payments and complete marketing campaigns It’s Playtime Tots may share your information with the following third parties to complete the relevant task on our behalf.

  • Ecommerce Plugin by WooCommerce (www.woocommerce.com)
  • Online Questionnaire by JotForm (www.jotform.com)
  • Payments by Stripe (www.stripe.com)
  • Marketing Platform by ConvertKit (www.convertkit.com)
  • ChatBot by Many Chat (www.manychat.com)
Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we protect your data

All personal information will be stored securely by It’s Playtime Tots Founder – Karen Sidell. Digital information will only be accessed from a password protected laptop or passcode smart phone.

All hard copies of information will be kept securely in a locked cabinet.

How long we retain your data

Your details will remain on file for the duration you are a customer and for 1 year after unless a request for removal has been submitted before.

What rights you have over your data

A copy of all information relating to yourself and child can be requested via karen@itsplaytimetots.co.uk and you can unsubscribe from any mailing lists or request to have your information removed completely at any time. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What data breach procedures we have in place

In the event of a data breach It’s Playtime Tots will contact and inform all parties affected with the information which has been breached and if possible how. If required It’s Playtime Tots will also inform the relevant supervisory authorities about the breach.

 

It’s Playtime Tots Contact information

Karen Sidell – Founder of It’s Playtime Tots

1 The Fields, Hingham, NR9 4JG

07510024273

Karen@itsplaytimetots.co.uk

This Privacy Policy was updated on 4th March 2021

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